The Client
The Challenge
Bluegrass Care Navigators provides physical, emotional, and spiritual care to thousands of seriously ill patients and their families across Kentucky. Their mission is to ease pain, relieve stress, and walk beside individuals during some of life’s most difficult moments–with sincerity, respect, and expert care. To support that mission, the organization relies on dependable partners who understand their values and can deliver with urgency and compassion.
The AOPD Dealer: FriendsOffice
The Solution
FriendsOffice, a local independent dealer, stepped in to become a true extension of the Bluegrass Care Navigators team. They meet regularly with Keith Wilson and his purchasing team to align on goals, review opportunities for savings, and ensure every department is supported. The FriendsOffice team, led by Account Manager Melissa Parsons, provides hands-on support across a wide range of needs, from securing last-minute volunteer shirts to coordinating print materials that reflect the organization’s brand with professionalism and care.
Their local delivery drivers have even responded to same-day requests, such as tracking down and delivering a whiteboard needed for a grand opening the very next day. Whether it’s office essentials or specialty projects, FriendsOffice continues to deliver with speed, flexibility, and warmth.
The Result
Bluegrass Care Navigators now considers FriendsOffice their go-to partner for everything from print and promotion to furniture and supplies. It’s not just about price–it’s about partnership, responsiveness, and trust.
It’s much more than office supplies,” said Keith Wilson. “Every time we get a new project, we reach out to them first. It’s really about a partnership.
Partner with AOPD
Want your brand in the hands of businesses nationwide? Contact us to learn how partnering with AOPD connects you to a powerful network of independent dealers and delivers your products to customers who value quality and service.