Case Study: Truman State University

The Challenge

Truman State University is a public liberal arts and sciences university located in Missouri with an enrollment of 5300 students. Their office supply deliveries were frequently late and inaccurate, and they didn’t have a dependable sales representative or back up team to answer their questions or solve their issues. Common problems the director of purchasing was facing, were backorders, missed shipments, and the lack of sales support.

Truman was looking for a vendor who would provide timely and accurate deliveries, as well as quick assistance when they needed it.

The Solution

AOPD began servicing Truman within two weeks of our first meeting in 2016. After setting up Truman State’s departments on a NCPA (National Cooperative Purchasing Alliance) contract, we began a three-month trial which has extended until the present time.

Since day-one, Truman has received great service and competitive prices. By eliminating the headache of constant shipping errors, Truman’s head of purchasing can spend her time more efficiently and effectively. She has been extremely happy with the personal service and dedicated representation she receives from AOPD.

U.S. News & World Report lists Truman State University as the No. 1 public school in the Midwest regional rankings. It is the only public school in the top 25 for the Midwest region, Truman received additional recognition among: ‘Best Values,’ ‘Best Undergraduate Teaching’ and ‘Most Innovative Schools.’

Truman State was previously using a vendor because they possessed the State of Missouri contract and were encouraged to use them.

The NCPA is a leading national government purchasing co-op that works to reduce the costs of goods and services by leveraging the purchasing power of public agencies in all 50 states. NCPA contracts are available for use to over 90,000 agencies nationwide in both the public and nonprofit sectors (including colleges like Truman State). Many entities are unaware that they may be eligible for these discounts.

AOPD is proud to provide Truman State excellent value through personalized service, seamless distribution and tailored procurement solutions.

AOPD has been a game changer for our business. The NCPA contract has given us the ability to compete and win for public sector business. The support from their sales team was instrumental in helping us procure a fantastic agreement that has been worth over $100k in additional annual business with a state university.

Contact us today to find out how we can help you with your
office products and business supply needs